Support
Support - AnimeVibe Shop
Need Help? We're Here for You!
At AnimeVibe Shop, customer satisfaction is our priority. If you have any questions, need help with an order, or want to request a return, you're in the right place!
📦 Returns & Exchanges
We offer easy returns and exchanges within 30 days of receiving your order. To start a return:
- Contact us at animevibeshop@gmail.com with your order number and reason for return.
- Our team will review your request and provide return instructions.
- Once we receive the item, we’ll process your refund or exchange.
🚨 Important:
- Items must be unused, unwashed, and in original condition.
- Customers are responsible for return shipping costs unless the item is defective.
❓ Frequently Asked Questions (FAQ)
🔹 Where is my order?
After shipping, you’ll receive a tracking number. If you haven’t received it, check your spam folder or contact us.
🔹 How long does shipping take?
Shipping typically takes 7-15 business days, depending on your location.
🔹 Can I modify or cancel my order?
Orders are processed quickly! Contact us within 12 hours of purchase for modifications.
🔹 What if I receive a defective or wrong item?
We’re sorry! Contact us with a photo of the issue, and we’ll make it right.
📩 Contact Us
Still need help? Reach out to us!
📧 Email: animevibeshop@gmail.com
📞 Phone: +33 6 69 74 82 41
📍 Address: 14 Rue Jacques Cartier, 29140 Melgven, France
We’ll get back to you within 24-48 hours! 🚀
